Are you licensed and are you a member of any association?

Yes, property management is an activity that the state of Texas requires licensing. We do have an in-house brokerage division as well which requires licensure. We are licensed with the Texas Real Estate Commission, and are members of the National Association of Realtors, Texas Association of Realtors, MetroTex Association of Realtors, the National Association of Residential Property Managers (NARPM), as well as the NARPM, Dallas Chapter.

Screening and Credit Reporting

This is the MOST important part of our jobs. We do a full background check on all tenants including credit, criminal, rental, and employment. Our in-depth screening process includes e-verifying their bank accounts, running a full background check, OFAC report. If they are well qualified, we charge one month's deposit, which is held in our trust account until they vacate. If they are credit challenged, we could possibly charge a double deposit depending on what is on their credit.

What if I do not want pets on my property?

While it is up to you as the owner to decide if you would like to allow pets, please note that 70-80% of renters have a pet. If there is a no pet policy in place, the pool of tenants goes down considerably. Should you choose to allow pets, they must pass our strict pet screening process at coxpremier.petscreening.com. If approved, the typical pet deposit is $500.00 per pet and $35.00 a month in additional pet rent. The maximum allowed number of pets is 2 per our office policy. No vicious breeds and no puppies. Service Animals and ESA Animals are not considered a pet under the Federal HUD Guidelines.

Can I get a copy of the tenant’s file and have a final say in the tenant selection?

Due to FCRA we are not allowed to provide the applicant’s credit reports to you, but we are happy to discuss their file with you and the pertinent details. We do not recommend any involvement in the qualifying or screening of tenants. We are professionals and have decades of experience in the screening of the tenants and ensure compliance with all Fair Housing Laws, State, Local or Federal Laws. Becoming involved and requesting to modify our standard operating procedures opens our company up to legal issues as well as you, as the owner. Should requests be made to disregard any state, local or federal laws, we reserve the right to terminate the contract with written notice in the opinion of the Broker’s legal counsel.

Our office will execute the lease on your behalf as your agent. We will then upload an executed copy into your owner’s portal and you are notified via email that the executed copy has been uploaded into your portal for you to access 24/7.

What is the typical lease term a tenant signs?

Typical lease terms will vary depending on the time of year we are placing a tenant in the property. Our goal is to limit leases expirations in the Fall and Winter months as those are the months when the market slows down. Our peak leasing season is April-July. If we have a tenant moving in December 2024, we will request a lease through Spring/early Summer of 2026. Leases 12 months or less will be discussed with you prior to offering to the tenant. If you need a lease term to expire in an off season month, please let our office know so we can make sure to market your property accordingly.

How and when will I receive my funds and reports?

Rental funds are sent out via electronic deposit directly to your bank account. Disbursements are sent on the 10th and the 20th. If those dates fall on a weekend or holiday, funds will go out the following business day and take from 1-3 days to deposit into your account. Reports are sent at the end of the month.

Legal and Code Items at Move In:

There are specific legal requirements that the State of Texas requires of property owners and property management companies. We are required to rekey all properties within 7 days from the date the tenant takes possession. Ensure smoke detectors and CO detectors are in the proper place, peepholes are installed and keyless deadbolts are in place. We use a licensed locksmith to perform this and they coordinate directly with the tenant. You will see this charge on your first month’s statement. Depending on how many doors and the hardware needed, the range will run from $120.00 to $500.00 for the initial set up. Smart home features and custom hardware costs vary.

Who holds the tenant’s security deposit?

Security deposits are held in a separate escrow account by the management company.

Invest in the Rowlett Area

Rowlett blends lakefront living on Lake Ray Hubbard with easy I-30 access into Dallas. Homes in Waterview, Dalrock, and Bayside stay in demand thanks to nearby Baylor Scott & White, AISD campuses, and neighborhood parks and trails.

The city’s local shopping and dining near Main Street, quick drives to Firewheel Town Center, and waterfront recreation make it appealing to residents who want space without giving up convenience.

Local market snapshot: Roughly 68,000 residents call Rowlett home, and single-family rentals are closing around a $2,200 median monthly rent, keeping well-kept properties occupied and cash flowing.

Rowlett Property Management Services

Our full-service property management is built for Rowlett property owners and investors. Here’s what we offer:

Comprehensive tenant screening & background checks
Professional leasing and marketing services
Rent collection and accounting
24/7 maintenance coordination
HOA and city compliance assistance
Owner portal with financial reporting and statements

Learn More in Our Owner FAQs

Rowlett property management team at Cox Premier Properties

Why Rowlett Property Owners Choose Cox Premier Properties

Hear From Our Happy Clients

“Cox Premier Properties made managing my rental stress-free!” – Sarah W.

“The best Dallas property managers around. Highly recommended!” – John D.

Our team offers personalized service to ensure your investment property thrives, providing tailored solutions to maximize rental income across Dallas and Rowlett.

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Property Management in Dallas, Fort Worth, Rowlett & Surrounding Cities

Cox Premier Properties proudly offers expert property management services in Dallas, Fort Worth, and throughout the DFW Metroplex — including Rowlett, Garland, McKinney, Plano, and more. We specialize in managing single-family homes for property owners and investors seeking hands-off, full-service rental solutions.

Owner FAQs

Answers to your frequently asked questions

Common Questions From Rowlett Owners

Screening and Credit Reporting

Every applicant goes through full credit, criminal, rental, and employment checks with bank verification to keep high-quality residents in your home.
Who holds the tenant’s security deposit?

Security deposits stay in a separate escrow account maintained by the management company.
Year End Financials

Each January you receive a consolidated income and expense report plus your 1099-MISC for simple tax filing.

View all Owner FAQs

WOOD FENCES LIFE EXPECTANCY CHART

Rowlett Property Management by Cox Premier Properties

Invest in the Rowlett Area

Rowlett Property Management Services

Why Rowlett Property Owners Choose Cox Premier Properties

Hear From Our Happy Clients

Property Management in Dallas, Fort Worth, Rowlett & Surrounding Cities

Dallas

Fort Worth

Rockwall

Garland

Rowlett

Plano

Richardson

McKinney

Royse City

Arlington

Owner FAQs

Common Questions From Rowlett Owners

Screening and Credit Reporting

Who holds the tenant’s security deposit?

Year End Financials