Tenant FAQs

Search through our homes at Rental Homes Available to find the home you are interested in, click on the property and then click Apply Now and it will take you to our online application. You will fill out the application, upload the requested documents and pay your application fee online. **NOTE-IF YOU ARE MOVING IN IMMEDIATELY, PLEASE FILL OUT THE IMMEDIATE MOVE IN APPLICATION*

Please allow 2-4 business days for approval. Applications are not typically processed over weekends or holidays unless an immediate move in has been requested. Delays in verification are due to the inability to verify rental, employment history, waiting on all parties to fill out an application or your pet screening profiles not filled out completely. Please allow a minimum of 24 hours before emailing or calling our office for updates. If any documentation is needed, we will reach out to you via text or email.

Our office will send your lease to you to sign electronically along with a welcome email with a copy of your resident handbook, all necessary information for transferring your utilities, how keys are released, and any other pertinent information. Please be prepared to pay all deposits and required rent no later than 5 pm the next day from receipt of the lease. We do not hold properties off the market without a signed lease and all required funds have been received.

In the event multiple applications are received, we will process all applications and choose the most qualified applicant for the property. The order in which the application is received by our office does not place priority over others. Your requested date of occupancy, length of lease, debt to income ratio, length of employment, rental/mortgage history, pets, and criminal history are factored into the application process. Should your application qualify but another application is chosen, we will retain your application on file for 60 days. Should another property become available that you like, you may transfer your application to that property at no additional charge

For all applicants requesting an immediate move in, you will need to contact our office first to confirm the house is ready for immediate move in. Our office will send you a link to the immediate move in application. Depending on the availability of the property, and if we are able to verify all required information, we can process a quick move in a little as 1-2 business days. We consider an immediate move in anything 10 days or less from the date of application. You must be prepared to pay a non-refundable administrative fee of $250.00 and the standard application fee. Upon approval, all funds must be paid via certified funds, bank wire, or as otherwise directed by our office.

You may opt out of the Renter’s Insurance Portion only, by providing a renter’s insurance policy to our office at least three days prior to your move in date. You will receive a reduction of $10.95 from the total price of the RBP Package. Total RBP Package due and payable with rent will be $38.00 per month. Should your policy lapse, you will be automatically enrolled in our master policy and a $75.00 fee will be incurred for any lapse in policy.

Changing filters is a resident responsibility, like light bulbs, batteries, etc. This saves you the hassle of ordering or having to remind yourself to change the filters. The HVAC system is one of the most expensive mechanicals in the home. The owner is responsible for repairing any malfunctions to the unit that are not due to neglect. Should the unit malfunction due to a neglected filter, grass that has grown around the unit, animals urinating on the outside of the unit (the fins) causing the exterior to corrode, those expenses will fall to you. Changing your filters on a regular basis also lowers your utility bills and helps the system run more efficiently.

Renters Insurance Information

You will have an online portal you can log in to conveniently pay your rent.

Yes, there is a $65.00 application fee for all tenants 18 and above

Property owners are typically responsible for paying for repairs and maintenance requests, as outlined in the lease agreement. However, tenants may be held accountable for repairs if the damage is caused by negligence or misuse. At Cox Premier Properties, we coordinate all repair and maintenance requests promptly, ensuring compliance with legal requirements and keeping the property in top condition. Our team will always communicate with both owners and tenants to ensure the process is smooth and transparent.